Shipping & Returns

Shipping:

For all international orders we offer an express option of 5-7 business days, or regular post which is up to 3 weeks for delivery.

The cost of your garment to ship will vary on the item you order as per below:

Shoes: $40.00AUD
Jackets: $70.00AUD
Linen: $40.00AUD
Small - Medium Bags: $40.00AUD
Medium - Large Bags: $80.00AUD

Returns:

We want you to love your Ancora product! If it's not right full priced items may be returned for an exchange or store credit within 14 business days from the day of delivery.

Contact must be made via info@ancorathelabel.com within 48 hours of receiving the goods advising us of the return. 

Returned items must not have been worn, altered or washed and must have all original tags and packaging intact. 

Shipping and handling is non refundable and returned items are the responsibility of the customer until reaching Ancora. Customer is also responsible for shipping costs of the replacement product in the case of an exchange.

Discounted items are final sale and cannot be returned or refunded.